Communications focus groups lead to action

Jill Owens, Co-chair of the Communications Committee, provides information about the changes being made throughout campus as a result of focus groups held by the committee.

Focus groups help shape Riderwood communications

By Shanna Gordon Member, Communications Committee This January, the Riderwood Communications Committee sought out the voices of a diverse group of residents through nine focus group sessions.  In independent living, we randomly selected participants and invited them to attend one of two sessions held in their clubhouse. We also held a focus group during the…