News from Transportation

One of the new shuttle buses, Bus B-18, “braved” the snowy conditions on November 15 to help get our residents around. The new shuttle buses can be identified by the electronic signs on the front and right sides of the bus indicating their route. (Photo by Chris Taydus)

By Kevin Wilson

Manager, Transportation

I want to thank everyone for using Riderwood Transportation services. Our staff is always ready to help you with your Transportation needs. Below is a brief description of our services and hours of operations.

Our office is open Monday- Friday, 8 a.m. to 5 p.m.  We are located in Village Square between the Hair Salon and Medical Center. You may contact us at 301-572-8358 during regular office hours.   Transportation offers a top-notch sedan service with professional commercial drivers ready to take you where you need to go. This service must be booked one week in advance and is based on availability.

We also feature our shuttle bus services. Our on-campus Express and Local shuttles run seven days a week (7 a.m. to 10 p.m. Local, and 8 a.m. to 10 p.m. Express). The Express bus has the ramp feature to help our residents with safe boarding. However, due to excessive deployments daily (165), the ramp buses do break down frequently. We realize the importance of the ramp bus to our residents, and we do everything to keep them running. The Local bus has a wheelchair lift. If you are in a power chair, we do encourage you to take the temperature controlled indoor connectors for your travels instead of waiting for the bus. This method of transportation has been proven to often be faster than waiting for the bus. 

We have recently purchased two new buses for shuttles. They have new LED signs located in the front and the passenger side of the buses. They are B18 and B19, and both are 2019 Ford E450 shuttle buses. We hope you enjoy the “new bus” smell and the extended walker racks. Please remember to wait for the driver to walk around to the passenger door to assist you on and off the bus.

Our shopping shuttles run Monday-Friday, 9 a.m. to 1 p.m. The last pickup on campus for shopping is at 12:15 p.m. and our final shopping return back to Riderwood is at 1 p.m. You do not have to sign up for daily shopping, just be at any of the main lobby entrances and look for a bus that says Shopping. Mall trips are every Wednesday, and a free Metro ride on Tuesdays. You can sign up in the transportation office, or you may call 301-572-8358 to sign up. You may also rent a bus for your private parties or affairs. Please don’t forget about our wonderful Special Trips program coordinated by Janet Birchfield (301-572-8471). Copies of Special Trips calendars are in the Transportation office and the front desk lobbies at the five main community buildings. 

I encourage everybody to take a ride with Riderwood Transportation and take advantage of the services that we provide.

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